Contact Us
Send Us A Message
Phone Numbers
Main Office
Phone Number: (214) 630-0611
Fax Number: (214) 879-9759
VISA® Lost/Stolen:
Phone Number: (800) 599-7889
MasterCard® Debit Cards Lost/Stolen:
Lost/Stolen: (800) 472-3272
M.A.R.T.I.N. (24 Hour Audio Teller)
Phone Number: (800) 543-1031
Visa® Credit Cards
Payments:
VISA® Customer Service
P.O. Box 4521
Carol Stream, IL 60197-4521
Online
Customer Service Phone Number:
1-800-599-7889
Lost/Stolen Phone Number:
1-800-599-7889
Fraud Phone Number:
1-800-369-4887
Online Access:
www.eZCardinfo.com
Complaint Notice
Notice to Credit Union Members
Metro Medical Credit Union is incorporated under the laws of the State of Texas, and, under state law, is subject to regulatory oversight by the Texas Credit Union Department. If you have a dispute with Metro Medical Credit Union, you should contact the credit union. If the dispute is not resolved to your satisfaction, you may file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means indicated below:
Mail:
Texas Credit Union Department
914 East Anderson Lane
Austin, Texas 78752‐1699
Phone: (512) 837‐9236
FAX: (512) 832‐0278
Email: complaints@tcud.state.tx.us
Website: cud.texas.gov
Please note that the Department does not have authority to resolve contractual disputes or undocumented factual disputes between a member and this credit union. If your dispute is of this nature, you may want to consult with legal counsel regarding your rights to resolve this situation.